What’s the best way to turn a company around? Change the culture!
We have all worked with and dealt with poor performing employees and companies. There is lots of lots of research done in this field everyday, but what does it really mean?
I recently experienced a push for a shift in culture where members of a scattered team were asked to stop blaming each other and help each other out. Seems like a simple ask, but in the high paced age of emails and constant connectivity, the easiest thing to say is “it’s not my job”. At first, I felt uncomfortable, but then I realized that if we are able to encourage all members of the team to help each other, we will also be on the receiving end!
This is simple, but extremely powerful! In a recent article by Forbes magazine, 95 car dealerships were analysed to determine if culture drives success or of success drives culture. As you have guessed, effective cultural norms were found to be a strong indicator of company success.
Long story short, would you rather
- Send everyone to training seminars or drive the message of cooperation?
- Would you rather weed out mediocrity or suffer hits to your bottom line?
- Would you rather have consistent expectations or allow individuals to come up with their own values